How are introverts and extroverts formed?

How are introverts and extroverts formed?

Please answer all questions with a minimum of 100 words.
1.  How are introverts and extroverts formed?  Does personality explain this?
2.  What did you find most interesting in Chapter 9 (P.O.W.E.R Learning: Diversity and Relationships) in regard to diversity and stereotypes?  How prevalent is this in your workplace?

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