communicating

1. What do you feel is the best strategy for communicating an open-door policy to those who work for you? Explain in detail.

Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

2. As a supervisor, you observe, on numerous occasions, one of your best customers intently abusing two of your most valuable employees. What steps do you take to protect your staff members?

Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.